Forester’s Cottage Self Catering Holiday Cottage
Terms and conditions:
A firm reservation is subject to receipt of the required deposit: £100 per booking. Your deposit is a commitment that you require the reserved dates and therefore, is non-refundable unless we are unable to honour the booking. The balance / full payment is required eight weeks before your arrival date. We cannot accept any responsibility for non-receipt of payment or any charges due from electronic bank transfer or card discrepancies. If the balance is not received by the due date, we reserve the right to retain the deposit and re-book the dates.*
In the event of cancellation within eight weeks of arrival / after the balance /full payment has been received, we will attempt to re-book and, if successful, a refund of 80% of the booking less deposit will be made in view of advertising, incentive discounts and administration costs. Attempting to rebook within 4 weeks of arrival is late availability. Refund is subject to the property being rebooked. We are advised that the Covid pandemic restrictions have ceased. We advise visitors to have insurance.*
*Payment and cancellation requirements may vary for bookings made via Vrbo and Airbnb.
Any occupation above the visitor amount supplied at the time of booking must be agreed. The facilities at the cottage and on the farm are purely for the use of residents. If you intend to have friends /relatives visiting whilst you are staying at the cottage, day parking must be arranged with us. Day visitors may not stay overnight. Extra vehicles may not be parked on the farm without permission. All vehicles/ bicycles on the farm are parked at your own risk. A booking based on the couples discount is subject to the use of one bedroom and en-suite. Whichever bedroom and en-suite has been chosen not be be used will be closed.
Well behaved dogs or other pets are only acceptable by prior arrangement. Dogs are not to be left unattended and must be on a short lead outside of the cottage garden on the farm. Visitor’s dogs are not allowed in our grazing paddocks. Dogs and pets brought by friends and family day visitors are not allowed inside the cottage without our permission. Access to our grazing paddocks or horses is not permitted.
The accommodation is rented on a non-serviced basis. If during your stay, you require a cleaning service or extra linen change, this can be provided at cost. These services must be arranged in advance.
In the event of damage, however caused, compensation will be sought. We trust that visitors will leave the facilities clean, all washing up done, dishwasher empty, appliances / lights turned off and all indoor waste bins emptied according to the re-cycling instructions. If our cleaners are left to do washing up, clean appliances or other extensive cleaning for you after your departure, we will seek recompense which may include compensation for delayed take over by our next visitors. Departure must be by the time stated on your written confirmation, our cleaning team are paid hourly and will require access promptly at your departure time.
We cannot accept grocery deliveries from supermarkets on behalf of visitors. Please arrange a time when you know you will be at the cottage. We ask that you do not ‘over-shop’ for your holiday. In order for us to cope with the local recycling policy, any leftover food is to be taken home or unpacked before your departure, the food waste / packaging distributed into the relevant recycling bins. The fridge/freezer and food cupboards are to be left empty on departure.
Complimentary internet is offered for reasonable and legal use of our broadband connection. We cannot guarantee reception, we are in the countryside, it is not as good as many cities or the UK home counties and apparently also depends on the amount of devices being used at one time. Visitors are obliged to be aware regarding the law on downloading illegal or copyrighted material and will be responsible for any costs arising from any such illegal or copyrighted material or excessive use. Visitors should have their own virus protection. Children’s use should be supervised.
Space for two vehicles neatly parked side by side is available at Forester’s Cottage. Please do not obstruct access to the stable yard. Parking for vehicles must be in the specified spaces. One extra vehicle may be parked opposite the barns on the farm where specified on the day. All parking is at visitors own risk. Electric Vehicle charging is not permitted without our permission. Extension leads / domestic charging leads must not be used to charge any hybrid or electric vehicle, the use presents a fire risk, is not insured and is not acceptable.
Left property after departure has a £10 minimum charge to be paid in advance of return for post, package or carriage. Such property will be stored for two weeks and then disposed of.
Data Protection: Your personal data is only used for the purpose of your booking and, unless you opt out, for email discounts or offers from us for repeat bookings to Forester’s Cottage. We do do not pass details to any third party unless required to do so by the NHS, UK Government Departments or emergency services.
If circumstances dictate, we reserve the right to cancel a booking, in such event a full refund will be made.
We reserve the right to update our terms and conditions as necessary and respect your consumer rights.